SLA-backed support and yield management from the engineers who built Livewrapped — no tier-one queues, no chatbots, no auto-replies. Just the people who actually know your setup.
Talk to the engineers who built the wrapper, not a triage queue. No tier-one handoffs.
A private channel with your account team — same-day answers in business hours, every day.
Proactive optimisation, not reactive bug fixing. We watch your stack so you don't have to.
Defined response times you can actually plan around. Documented, measured and reported on.
Every Livewrapped publisher gets a shared Slack channel with the engineers, ad-ops specialists and yield analysts on the account. No ticket triage, no waiting on a JIRA reply — same-day answers from the team that actually knows your setup.
Two things that really matter for us are fast and good service and support, and how easily we can set up complex setups. We looked at other solutions but Livewrapped's attitude and product were on a different level compared to others.
Since we started we have been able to triple our programmatic revenue in just a few years. The Livewrapped team and technology have been instrumental to our success. We are very happy with both their technology and their high level of support.
We are extremely happy with our cooperation with Livewrapped. Thanks to their technology and expertise we have managed to increase the efficiency of our header bidding stack to a whole new level.
Thanks to the Livewrapped platform we are able to get real-time insights into issues and optimisations we do. In combination with this and our close cooperation with the Livewrapped team, we have been able to raise our programmatic revenue to new levels. A great platform and supplier that I can truly recommend to any organisation wanting to improve their programmatic business.
